How management matters : street-level bureaucrats and welfare reform / Norma M. Riccucci.

Author/creator Riccucci, Norma
Format Book
Publication InfoWashington, D.C. : Georgetown University Press, 2005.
Descriptionxiv, 190 pages ; 23 cm.
Supplemental ContentTable of contents
Subjects

SeriesPublic management and change
Public management and change. ^A603508
Contents How can management not matter? -- Ending welfare as we knew it -- The important role of public management in welfare reform -- Public management and street-level bureaucrats -- The art and science of managing street-level bureaucrats -- What are welfare workers doing at the front lines? -- How public management matters.
Bibliography noteIncludes bibliographical references (p. 173-183) and index.
LCCN 2004023154
ISBN1589010418 (pbk. : alk. paper)