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001 ocm60420943;

003 OCoLC;

005 20141211183340.0;

008 050520s2005 enkab b 001 0 eng ;

010 a| 2005014424;

015 a| GBA5548642| bnb;

016 7 a| 0132404362| Uk;

020 a| 0754645282 (alk. paper);

035 a| (Sirsi) o60420943;

035 a| (OCoLC)60420943;

042 a| pcc;

049 a| EREE;

050 00 a| HE9776b| .T362 2005;

082 00 a| 387.7/068/82| 22;

100 1 a| Taneja, Nawal K.=| ^A117509;

245 10 a| Fasten your seatbelt :b| the passenger is flying the plane /c| Nawal K. Taneja.;

300 a| xlii, 221 pages :b| illustrations, maps ;c| 24 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references and index.;

650 0 a| Airlines.=| ^A138418;

650 0 a| Airlinesx| Customer services.=| ^A138418;

650 0 a| Airlinesx| Rates.=| ^A65566;

650 0 a| Consumer behavior.=| ^A231577;

650 0 a| Consumers' preferences.=| ^A83736;

650 0 a| Consumer satisfaction.=| ^A3793;

994 a| 92b| ERE;

910 a| PromptCat;

938 a| Baker & Taylorb| BKTYc| 59.95d| 59.95i| 0754645282n| 0006465097s| active;

980 a| 2005-09-21b| 59.95d| 0e| 59.95f| 673610;

596 a| 1;

998 a| 1011192;

999 a| HE9776 .T362 2005w| LCc| 1i| 30372013445462d| 5/6/2009f| 3/24/2009g| 1l| JGESm| JOYNERp| $59.95r| Ys| Yt| JGESBKu| 9/28/2005x| BOOKz| JSTACKSo| .STAFF. 0;

Fasten your seatbelt : the passenger is flying the plane / Nawal K. Taneja.

Author/creator	Taneja, Nawal K.
Format	Book
Publication Info	Aldershot, England ; Burlington, VT, USA : Ashgate Pub., ©2005.
Description	xlii, 221 pages : illustrations, maps ; 24 cm
Subjects	Airlines. Airlines--Customer services. Airlines--Rates. Consumer behavior. Consumers' preferences. Consumer satisfaction.

Bibliography note	Includes bibliographical references and index.
LCCN	2005014424
ISBN	0754645282 (alk. paper)

Fasten your seatbelt : the passenger is flying the plane / Nawal K. Taneja.

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