Predictable surprises : the disasters you should have seen coming, and how to prevent them / Max H. Bazerman, Michael D. Watkins.
| Author/creator | Bazerman, Max H. |
| Other author | Watkins, Michael, 1956- |
| Format | Book |
| Publication Info | Boston : Harvard Business School Press, ©2004. |
| Description | xiv, 317 pages : illustrations, map ; 24 cm. |
| Supplemental Content | Table of contents |
| Subjects |
| Series | Leadership for the common good Leadership for the common good. ^A584330 |
| Contents | What is a predictable surprise? A preview -- pt. 1. Prototypes of predictable surprises. September 11 : the costs of ignoring a predictable surprise -- The collapse of Enron and the failure of auditor independence -- pt. 2. Why don't we act on what we know? Cognitive roots : the role of human biases -- Organizational roots : the role of institutional failures -- Political roots : the role of special-interest groups -- pt. 3. Preventing predictable surprises. Recognition : identifying emerging threats earlier -- Prioritization : focusing on the right problems -- Mobilization : building support for preventative action -- Future predictable surprises. |
| Bibliography note | Includes bibliographical references (p. 299-300) and index. |
| LCCN | 2004017441 |
| ISBN | 1591391784 (alk. paper) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | HV551.2 .B39 2004 | ✔ Available | Place Hold |