Tools

LEADER 04132cam 2200517 a 4500

001 ocm55588413;

003 OCoLC;

005 20141211184430.0;

008 040512s2004 nyua b 001 0 eng ;

010 a| 2004011241;

015 a| GBA4638892| bnb;

016 7 a| 0129817922| Uk;

020 a| 0789026015 (alk. paper);

020 a| 0789026023 (soft cover : alk. paper);

035 a| (Sirsi) o55588413;

035 a| (OCoLC)55588413;

037 a| 1240132b| QBI;

043 a| n-us---;

049 a| EREE;

050 00 a| Z731b| .L5415 2004;

082 00 a| 025.1/9772| 22;

245 00 a| Libraries act on their LibQUAL+ findings :b| from data to action /c| Fred M. Heath, Martha Kyrillidou, Consuella A. Askew, editors.;

300 a| xviii, 254 pages :b| illustrations (chiefly color) ;c| 22 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

500 a| "Co-published simultaneously as Journal of Library Administration, volume 40, numbers 3/4 2004.";

504 a| Includes bibliographical references and index.;

505 0 a| The starving research library user: relationships between library institutional characteristics and Spring 2002 LibQUAL+ scores / Martha Kyrillidou, Fred M. Heath -- CONSORTIA -- Defending and expanding library turf-the need for scalable consumer research / Tom Sanville -- The OhioLINK LibQUAL+ 2002 Experience: a consortium looks at service quality / Jeff Gatten -- HEALTH SCIENCES LIBRARIES -- Exploring outcomes assessment: the AAHSL LibQUAL+ experience / Tamera Lee -- LibQUAL+ in a problem-based learning (PBL) medical school: the case study of the medical library and Peyton T. Anderson Learning Resources Center (LRC) at Mercer University School of Medicine in Macon, Georgia / Jan H. LaBeause -- The evolution and application of assessment strategies at the University of Colorado Health Sciences Center / Rick B. Forsman -- The LibQUAL+ challenge: an Academic Medical Center's perspective, Duke University / Richard Peterson, Beverly Murphy, Stephanie Holmgren, Patricia L. Thibodeau -- An Academic Medical Library using LibQual+: The experience of the Galter Health Sciences Library, Northwestern University / James Shedlock, Linda Walton -- UNIVERSITY/COLLEGE LIBRARIES -- Quantifying qualitative data: using LibQUAL+ comments for library-wide planning activities at the University of Arizona / Wendy Begay, Daniel R. Lee, Jim Martin, Michael Ray -- Another tool in the Assessment Toolbox: Integrating LibQUAL+ into the University of Washington Libraries Assessment Program / Steve Hiller -- Mining LibQUAL+ data for pointers to service quality at Wayne State University / Barton Lessin -- We asked they what they thought, now what do we do? The use of LibQUAL+ data to redesign Public Services at the University of Pittsburgh / Amy E. Knapp -- LibQUAL+ meets strategic planning at the University of Florida / Stephen R. Shorb, Lori Driscoll -- Using LibQUAL+ data in strategic planning: Bowling Green State University / Lorraine J. Haricombe, Bonna J. Boettcher -- LibQUAL+ 2002 at Vanderbilt University: what do the results mean and where do we go from here? / Flo Wilson.;

630 00 a| LibQUAL.?| UNAUTHORIZED;

650 0 a| Library surveysz| United States.=| ^A93142;

650 0 a| Academic librariesx| Administration.=| ^A303935;

650 0 a| Librariesx| Quality control.=| ^A323761;

650 0 a| Information servicesx| Quality control.=| ^A611912;

700 1 a| Heath, Fred M.,d| 1944-=| ^A611913;

700 1 a| Kyrillidou, Martha.=| ^A611914;

700 1 a| Askew, Consuella A.=| ^A611915;

730 0 a| Journal of library administration.?| UNAUTHORIZED;

856 41 3| Table of contentsu| http://www.loc.gov/catdir/toc/ecip0418/2004011241.html;

994 a| C0b| ERE;

096 a| Z 731b| L697 2004;

596 a| 1;

998 a| 1022279;

999 a| Z731 .L5415 2004w| LCc| 1i| 30372012974058d| 11/12/2010e| 9/9/2010f| 4/15/2009g| 1l| JGESm| JOYNERn| 3p| $29.95q| 1r| Ys| Yt| JGESBKu| 1/17/2006x| BOOKz| JSTACKSo| .STAFF. 0;

Libraries act on their LibQUAL+ findings : from data to action / Fred M. Heath, Martha Kyrillidou, Consuella A. Askew, editors.

Other author	Heath, Fred M., 1944-
Other author	Kyrillidou, Martha.
Other author	Askew, Consuella A.
Format	Book
Publication Info	Binghamton, NY : Haworth Information Press, ©2004.
Description	xviii, 254 pages : illustrations (chiefly color) ; 22 cm
Supplemental Content	Table of contents
Subjects	LibQUAL. Library surveys--United States. Academic libraries--Administration. Libraries--Quality control. Information services--Quality control.

Contents	The starving research library user: relationships between library institutional characteristics and Spring 2002 LibQUAL+ scores / Martha Kyrillidou, Fred M. Heath -- CONSORTIA -- Defending and expanding library turf-the need for scalable consumer research / Tom Sanville -- The OhioLINK LibQUAL+ 2002 Experience: a consortium looks at service quality / Jeff Gatten -- HEALTH SCIENCES LIBRARIES -- Exploring outcomes assessment: the AAHSL LibQUAL+ experience / Tamera Lee -- LibQUAL+ in a problem-based learning (PBL) medical school: the case study of the medical library and Peyton T. Anderson Learning Resources Center (LRC) at Mercer University School of Medicine in Macon, Georgia / Jan H. LaBeause -- The evolution and application of assessment strategies at the University of Colorado Health Sciences Center / Rick B. Forsman -- The LibQUAL+ challenge: an Academic Medical Center's perspective, Duke University / Richard Peterson, Beverly Murphy, Stephanie Holmgren, Patricia L. Thibodeau -- An Academic Medical Library using LibQual+: The experience of the Galter Health Sciences Library, Northwestern University / James Shedlock, Linda Walton -- UNIVERSITY/COLLEGE LIBRARIES -- Quantifying qualitative data: using LibQUAL+ comments for library-wide planning activities at the University of Arizona / Wendy Begay, Daniel R. Lee, Jim Martin, Michael Ray -- Another tool in the Assessment Toolbox: Integrating LibQUAL+ into the University of Washington Libraries Assessment Program / Steve Hiller -- Mining LibQUAL+ data for pointers to service quality at Wayne State University / Barton Lessin -- We asked they what they thought, now what do we do? The use of LibQUAL+ data to redesign Public Services at the University of Pittsburgh / Amy E. Knapp -- LibQUAL+ meets strategic planning at the University of Florida / Stephen R. Shorb, Lori Driscoll -- Using LibQUAL+ data in strategic planning: Bowling Green State University / Lorraine J. Haricombe, Bonna J. Boettcher -- LibQUAL+ 2002 at Vanderbilt University: what do the results mean and where do we go from here? / Flo Wilson.
General note	"Co-published simultaneously as Journal of Library Administration, volume 40, numbers 3/4 2004."
Bibliography note	Includes bibliographical references and index.
Other title	Journal of library administration.
LCCN	2004011241
ISBN	0789026015 (alk. paper)
ISBN	0789026023 (soft cover : alk. paper)
Stock number	1240132 QBI

Libraries act on their LibQUAL+ findings : from data to action / Fred M. Heath, Martha Kyrillidou, Consuella A. Askew, editors.

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