Knowledge management in the public sector : a blueprint for innovation in government / David E. McNabb.

Author/creator McNabb, David E.
Format Book
Publication InfoArmonk, N.Y. : M.E. Sharpe, ©2006.
Descriptionxvii, 325 pages : illustrations ; 24 cm
Supplemental ContentTable of contents only
Subjects
Knowledge management.
Organizational learning.
Public administration--Information technology. --Case studies.
Electronic government information--Case studies.

Contents Historical foundations of KM -- KM : a self-regulating social system -- The technology and processes subsystem -- Knowledge processes and policy directives -- Principles and processes in implementing KM -- Building a collaborative learning culture -- KM and organizational learning -- KM and innovation in government -- Knowledge management in the public sector -- The public-sector chief knowledge officer -- Knowledge management at NASA / Edward Hoffman, Jon Boyle, and Anthony J. Maturo -- KM at the army's communications-electronics command / Susan L. Kappi -- KM at the Virginia Department of Transportation / Maureen L. Hammer -- Conclusion : knowledge management's role in the drive to transform government.
Bibliography noteIncludes bibliographical references (p. 291-302) and index.
LCCN 2006005776
ISBN0765617277 (cloth : alk. paper)
ISBN9780765617279 (cloth : alk. paper)