The reference librarian's policies, forms, guidelines, and procedures handbook : with CD-ROM / [compiled by] Rebecca Brumley.

Other author Brumley, Rebecca, 1959-
Format Book
Publication InfoNew York : Neal-Schuman Publishers, ©2006.
Description339 pages ; 28 cm + 1 CD-ROM (4 3/4 in.)
Supplemental ContentTable of contents only
Subjects

Portion of title Policies, forms, guidelines, and procedures handbook
Contents The reference department : mission and management -- The reference department : personnel -- Reference collections : selection and evaluation -- Reference services : circulation and interlibrary loan (ILL) of materials -- Reference services : query categories, resources, and assistance offered -- Reference services : in-person patron assistance -- Reference services : virtual reference -- Reference services : children.
Bibliography noteIncludes bibliographical references and index.
LCCN 2006003071
ISBN1555705693 (alk. paper)
ISBN9781555705695 (alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks Z711 .R4444 2006 ✔ Available Place Hold