Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards : a how-to-do-it manual with CD-ROM / Rosalind Farnam Dudden.
| Author/creator | Dudden, Rosalind F. |
| Format | Book |
| Publication Info | New York : Neal-Schuman Publishers, ©2007. |
| Description | xxii, 464 pages : illustrations ; 28 cm + 1 CD-ROM (4 3/4 in.). |
| Subjects |
| Series | A Medical Library Association guides How-to-do-it manuals for librarians ; no. 159 Medical Library Association guides. ^A912887 How-to-do-it manuals for libraries no. 159. ^A242229 |
| Contents | Why evaluate? -- The effective library -- Library measures -- Method 1 : needs assessment -- Method 2 : quality improvement -- Method 3 : benchmarking -- Method 4 : library performance standards -- Method 5 : outcome measurement -- Other systems for quality improvement and evaluation -- Data collection and analysis methods -- Skills for communicating in evaluation projects -- Tools for improvement and evaluation. |
| Bibliography note | Includes bibliographical references and index. |
| LCCN | 2007007899 |
| ISBN | 9781555706043 (alk. paper) |
| ISBN | 1555706045 (alk. paper) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | Z678.85 .D83 2007 | ✔ Available | Place Hold |
| Laupus | Books - Stacks | Z 678.85 D844U 2007 | ✔ Available | Place Hold |