Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards : a how-to-do-it manual with CD-ROM / Rosalind Farnam Dudden.

Author/creator Dudden, Rosalind F.
Format Book
Publication InfoNew York : Neal-Schuman Publishers, ©2007.
Descriptionxxii, 464 pages : illustrations ; 28 cm + 1 CD-ROM (4 3/4 in.).
Subjects

SeriesA Medical Library Association guides
How-to-do-it manuals for librarians ; no. 159
Medical Library Association guides. ^A912887
How-to-do-it manuals for libraries no. 159. ^A242229
Contents Why evaluate? -- The effective library -- Library measures -- Method 1 : needs assessment -- Method 2 : quality improvement -- Method 3 : benchmarking -- Method 4 : library performance standards -- Method 5 : outcome measurement -- Other systems for quality improvement and evaluation -- Data collection and analysis methods -- Skills for communicating in evaluation projects -- Tools for improvement and evaluation.
Bibliography noteIncludes bibliographical references and index.
LCCN 2007007899
ISBN9781555706043 (alk. paper)
ISBN1555706045 (alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks Z678.85 .D83 2007 ✔ Available Place Hold
Laupus Books - Stacks Z 678.85 D844U 2007 ✔ Available Place Hold