Database marketing : analyzing and managing customers / Robert C. Blattberg, Byung-Do Kim, Scott A. Neslin.

Author/creator Blattberg, Robert C., 1942-
Other author Kim, Pyŏng-do, 1958-
Other author Neslin, Scott A., 1952-
Format Book
Publication InfoNew York : Springer, 2008.
Descriptionxxiv, 871 pages : illustrations ; 25 cm.
Subjects

SeriesInternational series in quantitative marketing ; 18
International series in quantitative marketing ; 18. ^A239861
Bibliography noteIncludes bibliographical references (p. 801-845) and index.
LCCN 2007936366
ISBN9780387725789 (hbk. : alk. paper)
ISBN0387725784 (hbk. : alk. paper)