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LEADER 01972cam 22005294a 4500

001 ocm44592630;

003 OCoLC;

005 20141212005806.0;

008 000711s2000 riua b 000 0 eng ;

010 a| 00059371;

015 a| GBA1-03427;

016 a| 20030021820;

020 a| 0821819917 (alk. paper);

020 a| 9780821819913 (alk. paper);

029 1 a| UKMb| bA103427;

029 1 a| NLCb| 20030021820;

029 1 a| YDXCPb| 1704773;

029 1 a| NZ1b| 5785785;

029 1 a| AU@b| 000021655436;

029 1 a| AU@b| 000022751023;

035 a| (Sirsi) o44592630;

035 a| (OCoLC)44592630;

042 a| pcc;

049 a| EREE;

050 00 a| TK5101b| .A585 2000;

082 00 a| 621.382/12| 21;

245 00 a| Analysis of communication networks :b| call centres, traffic, and performance /c| David R. McDonald, Stephen R.E. Turner, editors.;

300 a| viii, 200 pages :b| illustrations ;c| 27 cm.;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

490 1 a| Fields Institute communications,x| 1069-5265;

504 a| Includes bibliographical references.;

650 0 a| Telecommunication systems.=| ^A95081;

650 0 a| Telecommunicationx| Traffic.=| ^A218591;

700 1 a| McDonald, David R.,d| 1947-=| ^A1196117;

700 1 a| Turner, Stephen R. E.q| (Stephen Robert Edward),d| 1970-=| ^A1196118;

830 0 a| Fields Institute communications.=| ^A682701;

994 a| C0b| ERE;

938 a| Baker & Taylorb| BKTYc| 79.00d| 83.95i| 0821819917n| 0003574082s| active;

938 a| Baker and Taylorb| BTCPn| 00059371;

938 a| YBP Library Servicesb| YANKn| 1704773;

596 a| 1;

998 a| 1429721;

999 a| TK5101 .A585 2000w| LCc| 1i| 30372014525478d| 4/2/2013f| 4/2/2013g| 2l| JGESm| JOYNERp| $20.00r| Ys| Yt| JGESBKu| 10/6/2008x| BOOKz| JSTACKSo| .STAFF. 0;

Analysis of communication networks : call centres, traffic, and performance / David R. McDonald, Stephen R.E. Turner, editors.

Other author	McDonald, David R., 1947-
Other author	Turner, Stephen R. E. (Stephen Robert Edward), 1970-
Format	Book
Publication Info	Providence, RI : American Mathematical Society, ©2000.
Description	viii, 200 pages : illustrations ; 27 cm.
Subjects	Telecommunication systems. Telecommunication--Traffic.

Series	Fields Institute communications, 1069-5265 Fields Institute communications. ^A682701
Bibliography note	Includes bibliographical references.
LCCN	00059371
ISBN	0821819917 (alk. paper)
ISBN	9780821819913 (alk. paper)

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	TK5101 .A585 2000	✔ Available	Place Hold

Analysis of communication networks : call centres, traffic, and performance / David R. McDonald, Stephen R.E. Turner, editors.

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