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LEADER 01782cam 22004574a 4500

001 ocn220420636;

003 OCoLC;

005 20141212012443.0;

008 080403s2008 nyua b 001 0 eng ;

010 a| 2008014593;

020 a| 9781604975147 (alk. paper);

020 a| 1604975148 (alk. paper);

029 1 a| NZ1b| 12374975;

029 1 a| AU@b| 000042944590;

035 a| (Sirsi) o220420636;

035 a| (OCoLC)220420636;

049 a| EREE;

050 00 a| HF5415.55b| .S28 2008;

082 00 a| 658.8/122| 22;

100 1 a| Sauers, Amy Carson.=| ^A1208552;

245 10 a| Effective customer relationship management :b| how emotion drives sustainable success /c| Amy Sauers.;

300 a| xxx, 187 pages :b| illustrations ;c| 23 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references (p. [169]-183) and index.;

650 0 a| Relationship marketing.=| ^A390760;

650 0 a| Customer relations.=| ^A61341;

994 a| 92b| ERE;

910 a| PromptCat;

938 a| YBP Library Servicesb| YANKn| 2828758;

938 a| Baker and Taylorb| BTCPn| 2008014593;

938 a| Blackwell Book Serviceb| BBUSn| R5725309c| $99.95;

938 a| Coutts Information Servicesb| COUTn| 8195257c| 58.95 GBP;

938 a| Baker & Taylorb| BKTYc| 99.95d| 99.95i| 1604975148n| 0007884257s| active;

980 a| 2009-03-31b| 99.95d| 0e| 83.96f| 669474g| 30372013109431h| 99932897001i| HF 5415.55 .S28 2008;

596 a| 1;

998 a| 1458268;

999 a| HF 5415.55 .S28 2008w| LCc| 1i| 30372013109431d| 5/2/2022e| 3/31/2022f| 2/7/2011g| 1l| JGESm| JOYNERn| 5r| Ys| Yt| JGESBKu| 4/15/2009x| BOOKz| JSTACKSo| .STAFF. 0;

Effective customer relationship management : how emotion drives sustainable success / Amy Sauers.

Author/creator	Sauers, Amy Carson
Format	Book
Publication Info	Amherst, N.Y. : Cambria Press, ©2008.
Description	xxx, 187 pages : illustrations ; 23 cm
Subjects	Relationship marketing. Customer relations.

Bibliography note	Includes bibliographical references (p. [169]-183) and index.
LCCN	2008014593
ISBN	9781604975147 (alk. paper)
ISBN	1604975148 (alk. paper)

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HF 5415.55 .S28 2008	✔ Available	Place Hold

Effective customer relationship management : how emotion drives sustainable success / Amy Sauers.

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