To do no harm : ensuring patient safety in health care organizations / Julianne M. Morath, Joanne E. Turnbull ; foreword by Lucian L. Leape.

Author/creator Morath, Julianne M.
Other author Turnbull, Joanne E., 1949-
Format Book
Edition1st ed.
Publication InfoSan Francisco, CA : Jossey-Bass, ©2005.
Descriptionxxviii, 354 pages : illustrations ; 25 cm
Subjects

Contents Declare patient safety urgent and a priority -- Error and harm in health care -- Understanding the basics of patient safety -- Assume executive responsibility -- Import new knowledge and skills -- Install a blameless reporting system -- Assign accountability -- Align external controls and reform education -- Accelerate change for improvement -- The end of the beginning.
Bibliography noteIncludes bibliographical references (p. 331-344) and index.
LCCN 2004002758
ISBN078796770X :