Putting patients first : designing and practicing patient-centered care / Susan B. Frampton, Laura Gilpin, Patrick Charmel, editors.

Other author Frampton, Susan B.
Other author Gilpin, Laura, 1950-
Other author Charmel, Patrick A.
Format Book
Publication InfoSan Francisco : Jossey-Bass, ©2003.
Descriptionxxxix, 350 pages : illustrations ; 24 cm
Subjects

Contents Introduction : the emergence of patient-centered care and the Planetree model / Susan B. Frampton. Nine elements of patient-centered care. The importance of human interaction / Laura Gilpin -- Informing and empowering diverse populations : consumer health libraries and patient education / Candace Ford and Laura Gilpin -- Healing partnerships : the importance of including family and friends / Susan Edgman-Levitan -- Nutrition : the nurturing aspects of food / Kathy Reinke and Carol Ryczek -- Spirituality : inner resources for healing / George Handzo and Jo Clare Wilson -- Human touch : the essentials of communicating caring through massage / Michele Spatz with Dianne Storby -- Healing arts : nutrition for the soul / Roger Ulrich and Laura Gilpin -- Integrating complementary and alternative practices into conventional care / David Katz -- Healing environments : architecture and design conducive to health / Bruce Arneill and Karrie Frasca-Beaulieu. Future directions for patient-centered care. Building the business case for patient-centered care / Patrick A. Charmel -- Creating consensus : partnering with your medical staff / Steven Horowitz -- Recruitment and retention : the future of the health care workforce / Charlene Honeycutt and Phyllis Stoneburner -- Green hospitals : the new health care environmentalism / Trevor Hancock -- Adapting patient-centered care to the long-term care environment / Allan Komarek -- Holistic hospitals : Planetree on the spiritual frontier / Leland Kaiser -- Transformation and the future of health care / Randall Carter, Susan B. Frampton, Laura Gilpin, Patrick A. Charmel.
Bibliography noteIncludes bibliographical references and indexes.
LCCN 2003002588
ISBN0787964123 (alk. paper) :