Mail and internet surveys : the tailored design method / Don A. Dillman.

Author/creator Dillman, Don A., 1941-
Other author Dillman, Don A., 1941-
Format Book
Edition2nd ed.
Publication InfoNew York : Wiley, ©2000.
Descriptionxvi, 464 pages : illustrations ; 25 cm
Supplemental ContentContributor biographical information
Supplemental ContentPublisher description
Supplemental ContentTable of Contents
Subjects

Contents pt. 1: Elements of the Tailored Design method -- Introduction to Tailored Design -- Writing questions -- Constructing the questionnaire -- Survey implementation -- Reduction of coverage and sampling errors -- pt. 2: Tailoring to the survey situation -- Mixed-mode surveys -- Alternative questionnaire delivery : in person, to groups, and through publications -- When timing is critical : diary, customer satisfaction, and election forecast surveys -- Household and individual person surveys by government -- Surveys of businesses and other organizations -- Internet and interactive voice response surveys -- Optical scanning and imaging, and the future of self-administered surveys.
Local noteLittle-341268--305131047936%
General noteRev. ed. of: Mail and telephone surveys. c1978.
Bibliography noteIncludes bibliographical references (p. 435-446) and index.
LCCN 99038738
ISBN0471323543 (acid-free paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks HM538 .D55 2000 ✔ Available Place Hold