Mail and internet surveys : the tailored design method / Don A. Dillman.
| Author/creator | Dillman, Don A., 1941- |
| Other author | Dillman, Don A., 1941- |
| Format | Book |
| Edition | 2nd ed. |
| Publication Info | New York : Wiley, ©2000. |
| Description | xvi, 464 pages : illustrations ; 25 cm |
| Supplemental Content | Contributor biographical information |
| Supplemental Content | Publisher description |
| Supplemental Content | Table of Contents |
| Subjects |
| Contents | pt. 1: Elements of the Tailored Design method -- Introduction to Tailored Design -- Writing questions -- Constructing the questionnaire -- Survey implementation -- Reduction of coverage and sampling errors -- pt. 2: Tailoring to the survey situation -- Mixed-mode surveys -- Alternative questionnaire delivery : in person, to groups, and through publications -- When timing is critical : diary, customer satisfaction, and election forecast surveys -- Household and individual person surveys by government -- Surveys of businesses and other organizations -- Internet and interactive voice response surveys -- Optical scanning and imaging, and the future of self-administered surveys. |
| Local note | Little-341268--305131047936% |
| General note | Rev. ed. of: Mail and telephone surveys. c1978. |
| Bibliography note | Includes bibliographical references (p. 435-446) and index. |
| LCCN | 99038738 |
| ISBN | 0471323543 (acid-free paper) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | HM538 .D55 2000 | ✔ Available | Place Hold |