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035 a| (Sirsi) o755096847;

035 a| (OCoLC)755096847;

040 a| NEHc| NEHd| UtOrBLW;

049 a| NEHH;

100 1 a| Seay, Jonnie Corinne.?| UNAUTHORIZED;

245 14 a| The relationship between client-counselor race and counselor use of reflective listening skills /c| by Jonnie Corinne Seay.;

260 a| [Greenville, N.C.] :b| East Carolina University,c| 2011.;

300 a| 51 pages :b| digital, PDF file;

336 a| text2| rdacontent;

337 a| computer2| rdamedia;

338 a| online resource2| rdacarrier;

538 a| System requirements: Adobe Reader.;

538 a| Mode of access: World Wide Web.;

502 b| M.S.c| East Carolina Universityd| 2011.;

500 a| Presented to the faculty of the Department of Rehabilitation Studies.;

500 a| Advisor: Shari Sias.;

500 a| Title from PDF t.p. (viewed September 12, 2011).;

520 3 a| Abstract Research shows that minority populations underutilize counseling services and have high dropout rates (Hser, Evans, Huang, & Anglin, 2004; King & Canada, 2004). Additionally, counselor behavior is directly related to treatment outcomes (Okiishi et al., 2006; Okiishi, Lambert, Nielson, & Ogles, 2003). That is, counselors with good rapport building skills have better client outcomes. This study explored the relationship between client race and counselor behavior. The study participants were 5 student case managers/counselors and 10 clients at a substance abuse intensive outpatient program. In an attempt to control extraneous variables, all counselors selected were Caucasian. Three counselors were males and two were females. All clients selected were males, two Caucasian and two African American. Data was collected by accessing archived counseling sessions recorded as part of the program's clinical service. Counselor use of reflective listening skills was coded by two independent raters using the Motivational Interviewing Skills Code (MISC) 2.0 (Miller, Moyers, Ernst, & Amrhein, 2003). A paired-sample t test was used to analyze the differences in group means. The results showed that counselors used more reflective listening behaviors with Caucasian clients versus African American clients.;

504 a| Includes bibliographical references.;

650 2 a| Communication.=| ^A917690;

650 2 a| Attitude.=| ^A917683;

650 2 a| Culture.=| ^A917779;

650 2 a| Cross-Cultural Comparison.=| ^A918609;

650 2 a| Ethnicity=| ^A919977;

650 2 a| Counselingx| methods.=| ^A919116;

650 2 a| Behavior.=| ^A917621;

650 2 a| Population.=| ^A917561;

650 2 a| Population Characteristics.=| ^A934065;

650 2 a| Psychology.=| ^A917883;

650 2 a| Person-Centered Psychotherapy=| ^A921262;

650 2 a| Psychotherapyx| methods.=| ^A919823;

650 2 a| Minority Groupsx| psychology.=| ^A921773;

650 2 a| Ethnicityx| psychology=| ^A921701;

650 2 a| Cultural Diversity.=| ^A929624;

650 2 a| Race Relations.=| ^A918318;

650 2 a| Directive Counseling.=| ^A1058110;

653 a| Health Sciences;

653 a| Counseling Psychology;

653 a| Social Work;

700 1 a| Sias, Shari.?| UNAUTHORIZED;

710 2 a| East Carolina University.b| Department of Rehabilitation Studies.?| UNAUTHORIZED;

856 40 z| Access via ScholarShipu| http://hdl.handle.net/10342/3675;

949 a| Click on web addressw| ASISh| JOYNER101;

949 a| Click on web addressw| ASISh| HSL111;

994 a| C0b| NEH;

096 a| WM 420.5;

596 a| 1 4;

998 a| 2580630;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 2580630-1001l| JNETm| JOYNERr| Ys| Yt| JNE3ETDu| 9/30/2011x| ETDz| JERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 2580630-2001l| HSLELECm| HSLr| Ys| Yt| HEETDu| 9/30/2011x| ETDz| HERESOURCE;

The relationship between client-counselor race and counselor use of reflective listening skills / by Jonnie Corinne Seay.

Author/creator	Seay, Jonnie Corinne
Other author	Sias, Shari.
Other author	East Carolina University. Department of Rehabilitation Studies.
Format	Theses and dissertations
Publication Info	[Greenville, N.C.] : East Carolina University, 2011.
Description	51 pages : digital, PDF file
Supplemental Content	Access via ScholarShip
Subjects	Communication. Attitude. Culture. Cross-Cultural Comparison. Ethnicity Counseling--methods. Behavior. Population. Population Characteristics. Psychology. Person-Centered Psychotherapy Psychotherapy--methods. Minority Groups--psychology. Ethnicity--psychology. Cultural Diversity. Race Relations. Directive Counseling.

Summary	Abstract Research shows that minority populations underutilize counseling services and have high dropout rates (Hser, Evans, Huang, & Anglin, 2004; King & Canada, 2004). Additionally, counselor behavior is directly related to treatment outcomes (Okiishi et al., 2006; Okiishi, Lambert, Nielson, & Ogles, 2003). That is, counselors with good rapport building skills have better client outcomes. This study explored the relationship between client race and counselor behavior. The study participants were 5 student case managers/counselors and 10 clients at a substance abuse intensive outpatient program. In an attempt to control extraneous variables, all counselors selected were Caucasian. Three counselors were males and two were females. All clients selected were males, two Caucasian and two African American. Data was collected by accessing archived counseling sessions recorded as part of the program's clinical service. Counselor use of reflective listening skills was coded by two independent raters using the Motivational Interviewing Skills Code (MISC) 2.0 (Miller, Moyers, Ernst, & Amrhein, 2003). A paired-sample t test was used to analyze the differences in group means. The results showed that counselors used more reflective listening behaviors with Caucasian clients versus African American clients.
General note	Presented to the faculty of the Department of Rehabilitation Studies.
General note	Advisor: Shari Sias.
General note	Title from PDF t.p. (viewed September 12, 2011).
Dissertation note	M.S. East Carolina University 2011.
Bibliography note	Includes bibliographical references.
Technical details	System requirements: Adobe Reader.
Technical details	Mode of access: World Wide Web.

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