Global hospitality and tourism management technologies / [edited by] Patricia Ordóñez de Pablos, Robert Tennyson, Jingyuan Zhao.

Other author Ordóñez de Pablos, Patricia, 1975-
Other author Tennyson, Robert D.
Other author Zhao, Jingyuan, 1968-
Format Book
Publication InfoHershey, PA : Business Science Reference, ©2012.
Descriptionviii, 260 pages : illustrations ; 29 cm
Subjects

Contents Virtual tourism : functions, profit modes and practices in China / Jingyuan Zhao, Patricia Ordóñez de Pablos, Robert Tenysson -- A study on tourist management in China based on radio frequency identification (RFID) technology / Aliana M W Leong, Xi Li -- Key issues in the implementation of electronic customer relationship management in the Australian hospitality and tourism sector / Chad Lin -- Advanced technologies and tourism behaviour : the case of pervasive environments / Eleonora Pantano, Rocco Servidio -- Factors of spatial distribution of recreation areas in peri-urban Beijing / Liu Jiaming -- Two tickets for paradise : gaming and tourism / Ashleigh K. Shelton -- The role of architecture on tourism industry : the problem of (mis)use of building technology and language of heritage / Murat Çetin -- Emerging trends in tourism industry in Oman / Neeta Baporikar -- Sales force technology for the hospitality industry / Ruth Rios-Morales, John C. Crotts -- Tourism revitalization of historic district in perspective of tourist experience : a case study of San-Fang qi-Xiang in Fuzhou city, China / Jiaming Liu -- A classification of mobile tourism applications / Stan Karanasios, Stephen Burgess, Carmine Sellitto -- Personal tour : a multi-agent recommender system of travel packages / Fabiana Lorenzi, Stanley Loh -- Management of world heritage sites : an integrated sustainable marketing approach / Deepak Chhabra -- Research review of owom : Chinese cases / Tao Chen, Zhiming Zhu, Tienan Wang.
Abstract "This book is a comprehensive source of information for those interested in tourism and hospitality management, approaches, and trends, and, covers the emerging research topics that will define the future of IT and cultural development in the 21st century"--Provided by publisher.
Bibliography noteIncludes bibliographical references and index.
LCCN 2011022136
ISBN9781613500415 (hardcover)
ISBN1613500416 (hardcover)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks G155.A1 G4877 2012 ✔ Available Place Hold