Managing quality : the strategic and competitive edge / David A. Garvin.

Author/creator Garvin, David A.
Format Book
Publication InfoNew York : Free Press ; London : Collier Macmillan, ©1988.
Descriptionxiv, 319 pages : illustrations ; 25 cm
Subjects
Quality of products--United States. --Management.
Quality assurance--United States. --Management.
Quality of products--United States. --Management. --Case studies.
Quality assurance--United States. --Management. --Case studies.
Quality of products--Japan. --Management.
Quality assurance--Japan. --Management.
Quality of products--Japan. --Management. --Case studies.
Quality assurance--Japan. --Management. --Case studies.

General noteIncludes index.
Bibliography noteBibliography: p. 251-309.
LCCN 87015145
ISBN0029113806

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks HF5415.157 .G37 1988 ✔ Available Place Hold