Fundamentals of reference / Carolyn M. Mulac.

Author/creator Mulac, Carolyn
Format Book
PublicationChicago : American Library Association, 2012.
Descriptionxii., 131 pages ; 23 cm.
Subjects

SeriesALA fundamentals series
ALA fundamentals series. ^A591452
Contents Reference sources -- Encyclopedias -- Websites -- Dictionaries -- Almanacs, handbooks, and yearbooks -- Indexes -- Directories -- Geographical sources -- Biographical sources -- Statistical sources -- Reference services -- The reference interview -- Reference service in person -- Telephone reference service -- Online reference service -- Reference service to children and young adults -- Reference service in special subjects -- Reference policies -- Reference standards -- Reference evaluation -- Appendix. ALA documents.
Local noteLittle-305131062183X
Bibliography noteIncludes bibliographical references and index.
LCCN 2012010058
ISBN9780838910870 (pbk. : alk. paper)
ISBN0838910874 (pbk. : alk. paper)