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LEADER 01268cam 2200349 a 4500

001 ocm17508547;

005 20141212033120.0;

008 880201s1988 ilua b 001 0 eng ;

010 a| 88003564;

020 a| 1556230958 :c| $19.95;

035 a| (Sirsi) o17508547;

035 a| (OCoLC)17508547;

040 a| DLCc| DLCd| EREd| UtOrBLW;

043 a| n-us---;

049 a| EREE;

050 00 a| HD9981.5b| .A42 1988;

082 0 a| 658.8/122| 19;

100 1 a| Albrecht, Karl.=| ^A143186;

245 10 a| At America's service :b| how corporations can revolutionize the way they treat their customers /c| Karl Albrecht.;

300 a| ix, 241 pages :b| illustrations ;c| 24 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographies and index.;

650 0 a| Service industriesz| United Statesx| Management.=| ^A1242462;

650 0 a| Customer relations.=| ^A61341;

651 0 a| United Statesx| Economic conditionsy| 1981-2001.=| ^A519119;

919 a| BOOK;

596 a| 1;

998 a| 311821;

999 a| HD9981.5.A42 1988w| LCc| 1i| 30372004759962d| 5/6/2009e| 10/12/1996f| 3/21/2009g| 1l| JGESm| JOYNERn| 1r| Ys| Yt| JGESBKu| 2/22/1989x| BOOKz| JSTACKSo| .STAFF. 0;

At America's service : how corporations can revolutionize the way they treat their customers / Karl Albrecht.

Author/creator	Albrecht, Karl
Format	Book
Publication Info	Homewood, Ill. : Dow Jones-Irwin, ©1988.
Description	ix, 241 pages : illustrations ; 24 cm
Subjects	Service industries--United States. --Management. Customer relations. United States--Economic conditions. --1981-2001.

Bibliography note	Includes bibliographies and index.
LCCN	88003564
ISBN	1556230958 :

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HD9981.5.A42 1988	✔ Available	Place Hold

At America's service : how corporations can revolutionize the way they treat their customers / Karl Albrecht.

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