Applying the Deming method to higher education : for more effective human resource management / Richard I. Miller, editor.
| Other author | Miller, Richard I. |
| Other author | College and University Personnel Association. |
| Format | Book |
| Publication Info | Washington, D.C. : College and University Personnel Association, ©1991. |
| Description | xi, 133 pages ; 23 cm |
| Subjects |
| Contents | The parable of the red beads / Joseph A. Burke -- Constancy of purpose for the improvement of product and service / Ronald K. Dye -- Adopt a new philosophy / Juanita P. Fain -- Cease dependence on mass inspection / Samuel C. Heady -- End of the practice of awarding business on price tag alone / Terrence J. Hogan -- Improve the system of production and service / Dawn G. Hughes -- Institute training / Linda L. Hunt -- Institute leadership / Ronald J. Hyson -- Drive out fear / Luther G. Smith -- Break down barriers between departments / D. Kevin May -- Eliminate slogans, exhortations, and targets for the work force / Shirley E. Meiners -- Eliminate numerical quotas / Tess Midkiff -- Remove barriers that rob people of pride of workmanship / Judy E. Shonebarger. |
| Contents | Institute a vigorous program of education and retraining / Stephen E. Miller -- Take action to accomplish the transformation / Joan P. Moser -- Cardinal diseases and obstacles / Richard I. Miller. |
| Bibliography note | Includes bibliographical references. |
| LCCN | 95185486 |
| ISBN | 0910402981 |
| ISBN | 9780910402989 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | LB2331.66 .A77 1991 | ✔ Available | Place Hold |