From total quality control to lean six sigma : evolution of the most important management systems for the excellence / Andrea Chiarini.
| Author/creator | Chiarini, Andrea, 1965- |
| Format | Book |
| Publication Info | Milan : Springer Verlag, ©2012. |
| Description | vi, 59 pages : illustrations ; 23 cm. |
| Subjects |
| Series | Springer briefs in business, 2191-5482 SpringerBriefs in business. ^A1092948 |
| Contents | A historical path of the systems -- Literature review concerning the comparison of the systems -- Research methodology -- Japanese total quality control -- Total quality management -- Deming's system of profound knowledge -- Business process reengineering -- Lean thinking -- Six sigma -- Discussion and comparison about the common characteristics of the systems -- Lessons learned from the comparison and discussion -- Conclusions -- Agenda for future research. |
| Bibliography note | Includes bibliographical references. |
| Other forms | Also available online. |
| ISBN | 9788847026575 |
| ISBN | 8847026571 |
| ISBN | 9788847026582 (eBook) |
| ISBN | 884702658X (eBook) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | TS156 .C45 2012 | ✔ Available | Place Hold |