Tools

LEADER 03048cam 2200661 a 4500

001 ocn694828873;

003 OCoLC;

005 20141212064510.0;

008 110112s2011 txud 000 0 eng d;

010 a| 2011920624;

015 a| GBB1317582| bnb;

016 7 a| 0157678632| Uk;

019 a| 751520732;

020 a| 9781608321179;

020 a| 1608321177;

029 1 a| AU@b| 000047948145;

029 1 a| NZ1b| 13952242;

035 a| (Sirsi) o694828873;

035 a| (OCoLC)694828873z| (OCoLC)751520732;

042 a| lccopycat;

049 a| EREE;

050 00 a| HF5549.5.E42b| W38 2011;

082 04 a| 658.30452| 22;

100 1 a| Warner, Jim.=| ^A1185105;

245 14 a| The drama-free office :b| a guide to healthy collaboration with your team, coworkers, and boss /c| Jim Warner and Kaley Klemp.;

250 a| 1st ed.;

300 a| 205 pages :b| illustrations ;c| 22 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

520 a| Describes various types of office saboteurs and offers advice and methods on ways to defuse difficult situations and dramatic confrontations and create a collaborative workplace.;

505 0 a| Setting the stage -- Overture. The drama at Riva ; Overcoming drama with authenticity -- The four drama roles. The complainer ; The cynic ; The controller ; The caretaker -- Getting yourself out of drama. Review your own scripts ; Shifting out of your drama -- Guiding others out of drama. The tools for defusing drama ; The seven steps for dealing with drama ; Putting the tools and processes to work ; The team meeting ; Managing up -- Conclusion: Being an authentic leader.;

650 0 a| Problem employees.=| ^A237889;

650 0 a| Interpersonal communication.=| ^A5012;

650 0 a| Teams in the workplace.=| ^A8461;

650 0 a| Leadership.=| ^A473;

650 7 a| Problem employees.2| sears;

650 7 a| Interpersonal relations.2| sears;

650 7 a| Teams in the workplace.2| sears;

650 7 a| Leadership.2| sears;

650 7 a| Interpersonal communication.2| fast0| (OCoLC)fst00977344;

650 7 a| Leadership.2| fast0| (OCoLC)fst00994701;

650 7 a| Problem employees.2| fast0| (OCoLC)fst01077874;

650 7 a| Teams in the workplace.2| fast0| (OCoLC)fst01144679;

700 1 a| Klemp, Kaley.=| ^A1191619;

938 a| Baker and Taylorb| BTCPn| BK0009490517;

938 a| Donohue Groupb| DONEn| glb00000214;

938 a| YBP Library Servicesb| YANKn| 6796121;

938 a| Coutts Information Servicesb| COUTn| 17408122;

938 a| Brodartb| BRODn| 12898104c| $14.95;

949 a| HF5549.5.E42 W38 2011h| joyner48i| 30372015874453o| jrmd;

994 a| C0b| ERE;

596 a| 1;

998 a| 3461042;

999 a| HF5549.5.E42 W38 2011w| LCc| 1i| 30372015874453d| 7/18/2023e| 7/18/2023l| JGESm| JOYNERn| 1r| Ys| Yt| JGESBKu| 7/1/2014x| BOOKz| JSTACKSo| .STAFF. jrmd;

The drama-free office : a guide to healthy collaboration with your team, coworkers, and boss / Jim Warner and Kaley Klemp.

Author/creator	Warner, Jim
Other author	Klemp, Kaley.
Format	Book
Edition	1st ed.
Publication Info	Austin, Tex : Greenleaf Book Group Press, ©2011.
Description	205 pages : illustrations ; 22 cm
Subjects	Problem employees. Interpersonal communication. Teams in the workplace. Leadership.

Contents	Setting the stage -- Overture. The drama at Riva ; Overcoming drama with authenticity -- The four drama roles. The complainer ; The cynic ; The controller ; The caretaker -- Getting yourself out of drama. Review your own scripts ; Shifting out of your drama -- Guiding others out of drama. The tools for defusing drama ; The seven steps for dealing with drama ; Putting the tools and processes to work ; The team meeting ; Managing up -- Conclusion: Being an authentic leader.
Abstract	Describes various types of office saboteurs and offers advice and methods on ways to defuse difficult situations and dramatic confrontations and create a collaborative workplace.
LCCN	2011920624
ISBN	9781608321179
ISBN	1608321177

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HF5549.5.E42 W38 2011	✔ Available	Place Hold

The drama-free office : a guide to healthy collaboration with your team, coworkers, and boss / Jim Warner and Kaley Klemp.

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