Tools

LEADER 02866cam 2200505 i 4500

001 ocn878812623;

003 OCoLC;

005 20140708093009.0;

008 140423s2014 ilua b 001 0 eng ;

010 a| 2014005004;

020 a| 9780838912263 (paper : alk. paper);

020 a| 0838912265 (paper : alk. paper);

035 a| (Sirsi) o878812623;

035 a| (OCoLC)878812623;

042 a| pcc;

049 a| EREE;

050 00 a| Z678b| .S36 2014;

082 00 a| 025.12| 23;

100 1 a| Schmidt, Aaron,d| 1978-=| ^A1186574;

245 10 a| Useful, usable, desirable :b| applying user experience design to your library /c| Aaron Schmidt and Amanda Etches.;

246 30 a| Applying user experience design to your library;

250 a| First edition.;

264 1 a| Chicago :b| ALA Editions, an imprint of the American Library Association,c| 2014.;

300 a| viii, 168 pages :b| illustrations ;c| 23 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

500 a| "For more information on digital formats, visit the ALA Store at alastore.ala.org and select eEditions"--Title page verso.;

504 a| Includes bibliographical references and index.;

505 0 a| Introducing library user experience -- User research techniques in this book -- Physical space -- Service points -- Policies and customer service -- Signage and wayfinding -- Online presence -- Using the library -- Wrapping up : philosophy, process, and culture.;

520 a| "Every decision you make affects how people experience your library. Aaron Schmidt and Amanda Etches count some 19 touchpoints--website, email, furniture, parking lot, events, newsletters, to name a few. Three elements are to be useful, useable, and desirable. Like three legs of a stool, missing any one will take you down. This book looks at the major checkpoints for user experience in a library, offering guidance on every facet, why it's important and how to assess your library's current status" --c| Provided by publisher.;

650 0 a| Library administration.=| ^A11079;

650 0 a| Public services (Libraries)=| ^A560925;

650 0 a| Information servicesx| Management.=| ^A9241;

650 0 a| User-centered system design.=| ^A876759;

650 0 a| Library planning.=| ^A15708;

700 1 a| Etches, Amanda,d| 1975-=| ^A1186575;

938 a| YBP Library Servicesb| YANKn| 11803636;

949 a| Z678 .S36 2014h| joyner48i| 30372015874602o| jrmd;

994 a| C0b| ERE;

596 a| 1 4;

998 a| 3489980;

999 a| Z678 .S36 2014w| LCc| 1i| 30372015874602d| 8/2/2022e| 4/5/2022l| JGESm| JOYNERn| 6r| Ys| Yt| JGESBKu| 7/8/2014x| BOOKz| JSTACKSo| .STAFF. jrmd;

999 a| Z 678 S36 2014w| NLMc| 1i| 31740082750781d| 6/5/2019e| 5/10/2019l| HSLBKm| HSLn| 4p| $61.75q| 1r| Ys| Yt| HBKu| 8/6/2014x| BOOKz| HSTACKSo| .STAFF. hmb;

Useful, usable, desirable : applying user experience design to your library / Aaron Schmidt and Amanda Etches.

Author/creator	Schmidt, Aaron, 1978-
Other author	Etches, Amanda, 1975-
Format	Book
Edition	First edition.
Publication	Chicago : ALA Editions, an imprint of the American Library Association, 2014.
Description	viii, 168 pages : illustrations ; 23 cm
Subjects	Library administration. Public services (Libraries) Information services--Management. User-centered system design. Library planning.

Portion of title	Applying user experience design to your library
Contents	Introducing library user experience -- User research techniques in this book -- Physical space -- Service points -- Policies and customer service -- Signage and wayfinding -- Online presence -- Using the library -- Wrapping up : philosophy, process, and culture.
Abstract	"Every decision you make affects how people experience your library. Aaron Schmidt and Amanda Etches count some 19 touchpoints--website, email, furniture, parking lot, events, newsletters, to name a few. Three elements are to be useful, useable, and desirable. Like three legs of a stool, missing any one will take you down. This book looks at the major checkpoints for user experience in a library, offering guidance on every facet, why it's important and how to assess your library's current status" -- Provided by publisher.
General note	"For more information on digital formats, visit the ALA Store at alastore.ala.org and select eEditions"--Title page verso.
Bibliography note	Includes bibliographical references and index.
LCCN	2014005004
ISBN	9780838912263 (paper : alk. paper)
ISBN	0838912265 (paper : alk. paper)

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	Z678 .S36 2014	✔ Available	Place Hold
Laupus	Books - Stacks	Z 678 S36 2014	✔ Available	Place Hold

Useful, usable, desirable : applying user experience design to your library / Aaron Schmidt and Amanda Etches.

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