Managing with data : using ACRLMetrics and PLAmetrics / Peter Hernon, Robert E. Dugan, and Joseph R. Matthews.

Author/creator Hernon, Peter author.
Other author Dugan, Robert E., 1952- author.
Other author Matthews, Joseph R. author.
Format Book
PublicationChicago : ALA Editions, an imprint of the American Library Association, 2015.
Descriptionxv, 216 pages : illustrations, forms ; 28 cm
Subjects

Contents List of figures, tables, and text boxes -- Preface -- Acknowledgments -- The context for libraries today and beyond -- Accountability -- Collections -- Services -- Staffing -- Benchmarking and benchmarking studies -- Best practices -- Moving towards outcomes assessment while embracing value -- Use -- Presenting the findings -- Managing with data (evidence) -- Appendix: answers to chapter exercises -- About the authors.
Abstract Most library managers have not taken a statistics course. This text is designed to help remove anxiety as they view data in addressing the value of the library to its community. Data are linked to accountability, which affects financial return on investment and documents the library's role and value to society.-- (Source of description not identified)
Local noteLittle-360923--305131067022U
Bibliography noteIncludes bibliographical references and index.
LCCN 2014018643
ISBN9780838912430 paper : pbk. : alk. paper
ISBN0838912435 paper : pbk. : alk. paper