Coaching, counseling & mentoring how to choose & use the right technique to boost employee performance / Florence M. Stone.
| Author/creator | Stone, Florence M. |
| Format | Electronic |
| Edition | 2nd ed. |
| Publication Info | New York : American Management Association, |
| Description | vi, 230 p. ; 24 cm. |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Subjects |
| Variant title | Coaching, counseling and mentoring |
| Contents | Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader. |
| General note | Includes index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2006024994 |
| ISBN | 0814473857 |
| ISBN | 9780814473856 |