Going live starting and running a virtual reference service / Steve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan.
| Author/creator | Coffman, Steve |
| Format | Electronic |
| Publication Info | Chicago : American Library Association, |
| Description | viii, 182 p. ; 23 cm. |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Supplemental Content | Full text available from Ebook Central - Public Library Complete |
| Subjects |
| Contents | Reference the first 100 years -- Getting started : designing virtual reference systems -- Managing virtual reference services -- Marketing virtual reference services -- Where do we go from here? |
| Bibliography note | Includes bibliographical references (p. 157-176) and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2003003616 |
| ISBN | 0838908500 (alk. paper) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | ✔ Available |