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001 ocm23141137;

005 20141212085428.0;

008 910204s1991 nyua b 001 0 eng ;

010 a| 91006845;

020 a| 0669269360 :c| $24.95;

035 a| (Sirsi) o23141137;

035 a| (OCoLC)23141137;

040 a| DLCc| DLCd| EREd| UtOrBLW;

049 a| EREE;

050 00 a| HD66b| .D45 1991;

082 00 a| 658.8/122| 20;

100 1 a| Denton, D. Keith.=| ^A259276;

245 10 a| Horizontal management :b| beyond total customer satisfaction /c| by D. Keith Denton.;

300 a| x, 211 pages :b| illustrations ;c| 25 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references and index.;

650 0 a| Teams in the workplace.=| ^A8461;

650 0 a| Managementx| Employee participation.=| ^A150166;

650 0 a| Customer relations.=| ^A61341;

919 a| BOOK;

596 a| 1;

998 a| 410906;

999 a| HD66.D45 1991w| LCc| 1i| 30372006033762d| 5/6/2009f| 7/31/2008g| 1l| JGESm| JOYNERr| Ys| Yt| JGESBKu| 2/14/1992x| BOOKz| JSTACKSo| .STAFF. 0;

Horizontal management : beyond total customer satisfaction / by D. Keith Denton.

Author/creator	Denton, D. Keith
Format	Book
Publication Info	New York : Lexington Books ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International, ©1991.
Description	x, 211 pages : illustrations ; 25 cm
Subjects	Teams in the workplace. Management--Employee participation. Customer relations.

Bibliography note	Includes bibliographical references and index.
LCCN	91006845
ISBN	0669269360 :

Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HD66.D45 1991	✔ Available	Place Hold

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