/LC.GIF&client=easterncarolinaedu)
High tech, high touch library customer service through technology / Lynn Jurewicz and Todd Cutler.
| Author/creator | Jurewicz, Lynn |
| Other author | Cutler, Todd. |
| Format | Electronic |
| Publication Info | Chicago : American Library Association, |
| Description | viii, 142 p. ; 25 cm. |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Subjects |
| Contents | Libraries on the Internet : rationale and issues -- What libraries can learn from business -- An automatic e-mail notification system -- Dynamic Web-based event calendar with signup system -- An online meeting room reservation system -- Portals, gateways, and directories -- Local history : online obituaries, photographs, and local newspaper articles -- Online summer reading registration, tracking, and statistics -- Providing online access to users without a library card -- Stand-alone services : bookmarklets, proxy servers, and electronic reference -- Marketing web-based library services. |
| Bibliography note | Includes bibliographical references (p. 135-137) and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2003010087 |
| ISBN | 0838908608 (pbk. : alk. paper) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | ✔ Available |