Join the conversation how to engage marketing-weary consumers with the power of community, dialogue, and partnership / Joseph Jaffe.

Author/creator Jaffe, Joseph, 1970-
Format Electronic
Publication InfoHoboken, N.J. : John Wiley & Sons,
Descriptionxix, 300 p. : ill. ; 24 cm.
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

Contents Talking "at" versus talking "with" -- The many-to-many model -- Can marketing be a conversation? -- The birth of generation i -- The rise of the prosumer -- The new consumerism -- The six Cs: three phases of conversation -- The content-conversation relationship -- What conversations are in your future? -- Why are you so afraid of conversation? -- The ten tenets of good conversation -- The five ways you can join the conversation -- When conversation isn't conversation at all -- Where does conversation fit in? -- Conversation through community -- Conversation through dialogue -- Conversation through partnership -- Getting started: the manifesto for experimentation -- Does conversation work? -- Do you speak conversation? Take the test.
General note"Published simultaneously in Canada."
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2007015889
ISBN9780470137321 (cloth)
ISBN0470137320 (cloth)

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available