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020 a| 9780470545157 (cloth);

020 a| 0470545151 (cloth);

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100 1 a| Parmenter, David.=| ^A913386;

245 10 a| Key performance indicatorsh| [electronic resource] :b| developing, implementing, and using winning KPIs /c| David Parmenter.;

250 a| 2nd ed.;

260 a| Hoboken, N.J. :b| John Wiley & Sons,;

300 a| xix, 299 p. :b| ill. ;c| 24 cm.;

504 a| Includes bibliographical references and index.;

505 0 a| Introduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons.;

506 a| Available only to authorized users.;

520 1 a| "Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools."--BOOK JACKET.;

538 a| Mode of access: World Wide Web;

650 0 a| Performance technology.=| ^A353554;

650 0 a| Performance standards.=| ^A596;

650 0 a| Organizational effectiveness.=| ^A8152;

655 0 a| Electronic books.=| ^A491897;

856 40 z| Full text available from Ebook Central - Academic Completeu| https://ebookcentral.proquest.com/lib/eastcarolina/detail.action?docID=485633;

947 a| (OCoLC)ocn401169601;

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Key performance indicators developing, implementing, and using winning KPIs / David Parmenter.

Author/creator	Parmenter, David
Format	Electronic
Edition	2nd ed.
Publication Info	Hoboken, N.J. : John Wiley & Sons,
Description	xix, 299 p. : ill. ; 24 cm.
Supplemental Content	Full text available from Ebook Central - Academic Complete
Subjects	Performance technology. Performance standards. Organizational effectiveness.

Contents	Introduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons.
Review	"Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools."--BOOK JACKET.
Bibliography note	Includes bibliographical references and index.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
LCCN	2009035911
ISBN	9780470545157 (cloth)
ISBN	0470545151 (cloth)

Key performance indicators developing, implementing, and using winning KPIs / David Parmenter.

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