Managing information services a sustainable approach / Jo Bryson.

Author/creator Bryson, Jo, 1950-
Format Electronic
Edition3rd edition.
Publication InfoFarnham, Surrey ; Burlington, VT : Ashgate Publishing,
Descriptionxvi, 421 pages ; 25 cm
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects
Information resources management--Handbooks, manuals, etc.
Corporate libraries--Administration. --Handbooks, manuals, etc.
Information services--Management. --Handbooks, manuals, etc.

Contents Managing in an uncertain world -- Strategic influences -- Strategic planning : positioning for a sustainable future -- Attracting and retaining talented people in challenging times -- Ensuring value for money and enabling a cost-sustainable future -- Knowledge and information management : a key to survival -- Strategic technology and asset management : a smarter approach -- Leadership -- Utilizing a values driven culture for sustainability -- Innovation and creativity -- Engaging change in positioning for the future -- Group dynamics and team building -- Effective negotiation and conflict management -- Managing the political arena -- Policy making -- Personal communication and networking -- Managing yourself and others in challenging times -- Corporate governance -- Accountability and influence -- Encouraging transparency -- Managing for sustainability -- Managing risk -- Sustaining trust and continued operations -- Evaluating benefits and performance -- Competitive strategies -- Corporate image and communications -- Ensuring service quality -- Bringing it all together.
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2010049356
ISBN9781409406945 (hardback)
ISBN9781409406969 (paperback)