Marketing by the numbers how to measure and improve the ROI of any campaign / Leland Harden and Bob Heyman.

Author/creator Harden, Leland
Other author Heyman, Bob, 1948-
Format Electronic
Publication InfoNew York : Amacom-American Management Association,
Descriptionviii, 246 p. : ill. ; 24 cm.
Supplemental ContentFull text available from Ebook Central - Public Library Complete
Subjects

Contents Introduction: how to drive successful marketing ROI. Case study #1: Ace Hardware -- Principles for measuring marketing ROI : what to measure and how to measure it. Case study #2: Ice.com -- Measuring the unmeasurable : branding, buzz and social media -- Mapping ROI to the sales funnel. Case study #3: Nike -- Best practices : budgeting and projecting -- Tools for measuring online performance to maximize ROI. Special section: measuring with Marshall -- ROI in the enterprise. Case study #4: Epic change. Special section: ROI basics.
Bibliography noteIncludes index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2010027228
ISBN9780814416204