/LC.GIF&client=easterncarolinaedu)
People love you the real secret to delivering legendary customer service / Jeb Blount.
| Author/creator | Blount, Jeb |
| Format | Electronic |
| Publication Info | Hoboken, New Jersey : John Wiley, 2013. |
| Description | 1 online resource. |
| Supplemental Content | Full text available from Ebook Central - Public Library Complete |
| Subjects |
| Contents | About the author -- Foreword -- What's love got to do with it -- Seven principles of customer engagement -- Five levers of customer experience -- Put customers first -- Acknowledgements. |
| General note | Includes index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Source of description | Description based on print version record and CIP data provided by publisher. |
| Issued in other form | Print version: Blount, Jeb. People love you Hoboken : John Wiley, 2013 9781118433249 |
| Genre/form | Electronic books. |
| LCCN | 2012044885 |
| ISBN | 9781118555880 (epub) |
| ISBN | 9781118555873 (pdf) |
| ISBN | 9781118555828 ( mobipocket) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |