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010 a| 2008937479;

015 a| GBA8947762| bnb;

016 7 a| 0146812592| Uk;

020 a| 1848002068 (hbk.);

020 a| 9781848002067 (hbk.);

020 a| 1848002076 (ebook);

020 a| 9781848002074 (ebook);

035 a| (WaSeSS)ssj0000319970;

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049 a| EREEa| NEHH;

050 00 a| HE7581b| .S45 2009;

082 04 a| 303.48332| 22;

245 00 a| Self-service in the Internet ageh| [electronic resource] :b| expectations and experiences /c| Dave Oliver, Celia Romm Livermore, Fay Sudweeks, editors.;

260 a| London :b| Springer,;

300 a| xii, 277 p. :b| ill. ;c| 25 cm.;

440 0 a| Computer supported cooperative work;

504 a| Includes bibliographical references and index.;

506 a| Available only to authorized users.;

538 a| Mode of access: World Wide Web;

650 0 a| Internet service providers=| ^A481149;

650 0 a| Internetx| Social aspects.=| ^A991895;

650 0 a| Internetx| Economic aspects.=| ^A301092;

650 0 a| Service industriesx| Data processing.=| ^A75065;

655 0 a| Electronic books.=| ^A491897;

700 1 a| Oliver, Dave,d| 1946-?| UNAUTHORIZED;

700 1 a| Romm-Livermore, Celia,d| 1954-=| ^A1329122;

700 1 a| Sudweeks, Fay.=| ^A354188;

856 40 z| Full text available from Springer Nature - Springer Computer Science eBooks 2009 English Internationalu| https://go.openathens.net/redirector/ecu.edu?url=https%3A%2F%2Flink.springer.com%2F10.1007%2F978-1-84800-207-4;

856 40 z| Full text available from Springer Booksu| https://go.openathens.net/redirector/ecu.edu?url=https%3A%2F%2Flink.springer.com%2F10.1007%2F978-1-84800-207-4;

947 a| (OCoLC)ocn227916945;

949 a| CLICK ON WEB ADDRESSw| ASISh| JOYNER188;

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949 a| CLICK ON WEB ADDRESSw| ASISh| JMUSIC60;

596 a| 1 3 4;

998 a| 4273263;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4273263-1001l| JNETm| JOYNERr| Ys| Yt| JNESSBKu| 1/4/2016x| EBOOKz| JERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4273263-2001l| HSLELECm| HSLr| Ys| Yt| HEBKu| 1/4/2016x| EBOOKz| HERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4273263-3001l| MNETm| JMUSICr| Ys| Yt| MNESSBKu| 1/4/2016x| EBOOKz| JERESOURCE;

Self-service in the Internet age expectations and experiences / Dave Oliver, Celia Romm Livermore, Fay Sudweeks, editors.

Other author	Oliver, Dave, 1946-
Other author	Romm-Livermore, Celia, 1954-
Other author	Sudweeks, Fay.
Format	Electronic
Publication Info	London : Springer,
Description	xii, 277 p. : ill. ; 25 cm.
Supplemental Content	Full text available from Springer Nature - Springer Computer Science eBooks 2009 English International
Supplemental Content	Full text available from Springer Books
Subjects	Internet service providers Internet--Social aspects. Internet--Economic aspects. Service industries--Data processing.

Series	Computer supported cooperative work
Bibliography note	Includes bibliographical references and index.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
LCCN	2008937479
ISBN	1848002068 (hbk.)
ISBN	9781848002067 (hbk.)
ISBN	1848002076 (ebook)
ISBN	9781848002074 (ebook)

Self-service in the Internet age expectations and experiences / Dave Oliver, Celia Romm Livermore, Fay Sudweeks, editors.

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