Staff development a practical guide / edited by Andrea Wigbels Stewart, Carlette Washington-Hoagland, and Carol T. Zsulya.

Format Electronic
EditionFourth edition
Publication InfoChicago : American Library Association,
Descriptionviii, 219 pages ; 23 cm
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

Other author/creatorStewart, Andrea.
Other author/creatorWashington-Hoagland, Carlette.
Other author/creatorZsulya, Carol T.
Other author/creatorLibrary Leadership and Management Association. Human Resources Section. Staff Development Committee.
Contents Introduction to staff development / authors, Elaine Jennerich and Lisa Oberg -- Needs assessment : planning, implementation and action / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development : staff development and library strategic planning / authors, Raynna Bowlby and Linda Plunket -- How to set goals / author, Elizabeth Fuseler Avery -- Getting started : questions to ask / author, Julia Blixrud -- Developing orientation programs for new employees / authors, Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / authors, Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Cross functional training and collaboration within the organization / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude / author, Steve Carr -- Leading from any position / author, Maureen Sullivan -- Developing bench strength (succession planning) / author, Maureen Sullivan -- Planning a training and development infrastructure for library and information environments-roles and responsibilities / author, Julie Todaro -- Instructional design in library settings : designing effective and efficient training programs / authors, Myntha Cuffy and Dorothy Persson -- Using online video for staff training / author, Chad F. Boeninger -- The ideal : joint labor and management staff development programs / author, Lila Daum Fredenburg -- Assessing and ensuring the transfer of training / authors, David Delbert Kruger and John Cochenour.
General note"prepared by the Staff Development Committee, Human Resources Section, Library Administration and Management Association."
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2012010062
ISBN9780838911495 (pbk. : alk. paper)

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