Working with difficult & resistant staff / John F. Eller & Sheila A. Eller.

Author/creator Eller, John, 1957-
Other author Eller, Sheila.
Format Electronic
Publication InfoBloomington, IN : Solution Tree Press,
Descriptionxii, 130 pages : illustrations ; 26 cm
Supplemental ContentFull text available from Ebook Central - Public Library Complete
Subjects

Variant title Working with difficult and resistant staff
Contents The underminers -- The contrarians -- The recruiters -- The challenged -- The on-the-job retirees -- The resident experts -- The unelected representatives -- The whiners and complainers -- Defending yourself and next steps -- Influencing your staff members' behaviors.
Bibliography noteIncludes bibliographical references (p. 125-126) and index
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2010045881
ISBN9781935542070 (perfect bound)
ISBN1935542079 (perfect bound)
ISBN9781935542087 (library edition)
ISBN1935542087 (library edition)

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available