Making the most of digital collections through training and outreach the innovative Librarian's guide / Nicholas Tanzi.

Author/creator Tanzi, Nicholas
Format Electronic
Publication InfoSanta Barbara, California : Libraries Unlimited, An Imprint of ABC-CLIO, LLC, [2016]
Descriptionxiv, 140 pages : illustrations, map ; 24 cm.
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

SeriesInnovative Librarian's guide
Contents Staff instruction -- Patron instruction -- Doing familiar library marketing in new ways -- Device-centered marketing -- Engaging in outreach -- Saving money and justifying expenses.
Abstract "For many patrons, digital resources are not easy to use. Consider this: a recent study of a metropolitan public library showed that requests to access eBooks comprised nearly all of their helpdesk traffic. Use this book to train your staff on how to support patrons with using their devices to access library collections and services"-- Provided by publisher.
Bibliography noteIncludes bibliographical references (pages 131-135) and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2015031398
ISBN9781440840722 (paperback : alk. paper)