Designing a successful KM strategy a guide for the knowledge management professional / Stephanie Barnes and Nick Milton.
| Author/creator | Barnes, Stephanie |
| Other author | Milton, N. J. (Nick J.) |
| Format | Electronic |
| Publication Info | Medford, New Jersey : Information Today, Inc., [2015] |
| Description | xxiv, 200 pages ; 24 cm |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Subjects |
| Contents | Dedication -- Acknowledgments -- Foreword -- Introduction -- What exactly is knowledge management, and why do we need it? -- The knowledge manager role -- Making the case for a knowledge management strategy -- The ten principles behind your KM strategy -- Identifying the underlying business drivers -- Knowledge management vision and scope -- Critical knowledge areas -- Assessing the current state of KM in your organization -- Knowledge management framework -- Information and content management -- Knowledge management technology -- Change management -- Pilot projects -- Making the business case and determining ROI -- The guerrilla strategy -- A retention-based knowledge management strategy -- Building the implementation team -- Final words -- Appendix A: communication plan template -- About the authors -- Index. |
| Bibliography note | Includes bibliographical references and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2014030264 |
| ISBN | 9781573875103 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |