Lean six sigma for hospitals / Jay Arthur.

Author/creator Arthur, Jay, 1951-
Format Book
Edition2nd edition.
PublicationNew York : McGraw-Hill Education, ©2016.
Descriptionxxi, 377 pages : illustrations ; 23 cm
Subjects
Hospitals--Administration.
Organizational effectiveness.
Medical care--Quality control.
Total quality management.
Hospital Administration--methods.
Efficiency, Organizational.
Quality of Health Care--organization & administration.
Total Quality Management--methods.

Variant title Subtitle on cover: Improving patient safety, patient flow and the bottom line
Contents A faster hospital in five days -- Lean for accelerated patient flow -- Simple steps to a better hospital -- Reducing defects with six sigma -- Simple steps to a cheaper (more profitable) hospital -- Six sigma for hospitals -- Excel power tools for lean six sigma -- Is there an improvement project in my data? -- Sustaining improvement -- Laser-focused process innovation -- Statistical tools for lean six sigma -- Change management -- Theory of constraints -- Implementing lean six sigma in hospitals.
Bibliography noteIncludes bibliographical references (pages 363-368) and index.
ISBN9781259641084
ISBN1259641082