Patient communication for pharmacy : a case-study approach on theory and practice / Min Liu, Lakesha M. Butler.

Author/creator Liu, Min, 1977- author.
Other author Butler, Lakesha M., author.
Format Book
PublicationBurlington, Massachusetts : Jones & Bartlett Learning, [2016]
Descriptiononline resource
Supplemental ContentConnect to this resource online
Subjects

Contents Pharmacy patient communication : a transactional model -- Pharmacist patient relationship : a collaborative approach -- Empathy and patient communication -- Motivational interviewing -- Medication adherence and patient communication -- Cultural competency and patient communication -- Communicating with limited English proficiency patients -- Communication with patients with low health literacy -- Communicating with young patients -- Communicating with older patients -- Communication with patients with physical disabilities -- Environmental and psychological barriers to communication -- Communicating about emotionally charged topics -- Patient communication on sensitive topics -- Interprofessional communication -- Pharmacy communication in diverse settings.
Bibliography noteIncludes bibliographical references and index.
Technical details Mode of Access: World Wide Web
Genre/formElectronic books.
LCCN 2015028794
ISBN9781284038880