Tools

LEADER 01964cam 2200469 i 4500

001 1658116;

005 20170427123137.0;

008 150508s2015 mdua b 000 0 eng ;

020 a| 9780990724117;

020 z| 9780990724124 (eISBN);

035 a| (Sirsi) a4622672;

035 9| 101658116;

041 09 a| eng;

042 a| pcc;

044 9| United States;

060 00 a| 2015 F-166;

060 10 a| W 80;

100 1 a| Saxton, James W.,e| author.=| ^A928114;

245 10 a| Operation five-star :b| service excellence in the medical practice -- cultural competency, post-adverse events, and patient engagement /c| James W. Saxton and Maggie M. Finkelstein.;

264 1 a| Phoenix, MD :b| Greenbranch Publishing,c| [2015];

300 a| online resource;

336 a| textb| txt2| rdacontent;

337 a| unmediatedb| n2| rdamedia;

338 a| volumeb| nc2| rdacarrier;

504 a| Includes bibliographical references.;

538 a| Mode of Access: World Wide Web;

650 12 a| Practice Management, Medicalx| standards.=| ^A946894;

650 22 a| Patient Satisfaction.=| ^A926104;

650 22 a| Patient Participation.=| ^A920366;

650 22 a| Cultural Competency.=| ^A1013000;

650 22 a| Risk Management.=| ^A923405;

650 22 a| Physician-Patient Relations.=| ^A918120;

655 4 a| Electronic books.;

700 1 a| Finkelstein, Maggie M.,e| author.=| ^A1320668;

856 4 z| Connect to this resource onlineu| https://go.openathens.net/redirector/ecu.edu?url=http://www.r2library.com/Resource/Title/0990724115;

949 a| CLICK ON WEB ADDRESS w| ASIS h| HSL10 o| hmb;

949 a| CLICK ON WEB ADDRESS w| ASIS h| JOYNER252 o| hmb;

596 a| 1 4;

998 a| 4622672;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4622672-1001l| HSLELECm| HSLr| Ys| Yt| HR2DDAUu| 1/30/2017x| EBOOKz| HERESOURCEo| .STAFF. hmb;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4622672-2001l| JNETm| JOYNERr| Ys| Yt| JNER2DDAUu| 1/30/2017x| EBOOKz| JERESOURCEo| .STAFF. hmb;

Operation five-star service excellence in the medical practice -- cultural competency, post-adverse events, and patient engagement / James W. Saxton and Maggie M. Finkelstein.

Author/creator	Saxton, James W. author.
Other author	Finkelstein, Maggie M., author.
Format	Book
Publication	Phoenix, MD : Greenbranch Publishing, [2015]
Description	online resource
Supplemental Content	Connect to this resource online
Subjects	Practice Management, Medical--standards. Patient Satisfaction. Patient Participation. Cultural Competency. Risk Management. Physician-Patient Relations.

Bibliography note	Includes bibliographical references.
Technical details	Mode of Access: World Wide Web
Genre/form	Electronic books.
ISBN	9780990724117

Availability

Library	Location	Call Number	Status	Item Actions
	Electronic Resources	Access Content Online	✔ Available

Operation five-star service excellence in the medical practice -- cultural competency, post-adverse events, and patient engagement / James W. Saxton and Maggie M. Finkelstein.

Click here for more information about this title

Availability