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010 a| 2010927580;

015 2| bnba| GBA981063;

016 7 a| 0153511152| Uk;

020 a| 9780566091643 (pbk.);

020 a| 056609164X (pbk.);

020 a| 0566091658 (ebk.);

020 a| 9780566091650 (ebk.);

035 a| (WaSeSS)ssj0000457998;

042 a| ukblcatcopya| lccopycat;

049 a| EREEa| NEHH;

050 00 a| HD9980.5b| .A42 2010;

082 04 a| 658.5622| 22;

100 1 a| Albeanu, Mircea.?| UNAUTHORIZED;

245 10 a| Six Sigma in HR transformationh| [electronic resource] :b| achieving excellence in service delivery /c| Mircea Albeany and Ian Hunter with Jo Radford.;

260 a| Farnham :b| Gower,;

300 a| ix, 128 p. :b| ill. ;c| 22 cm.;

490 1 a| Gower HR transformation series;

504 a| Includes bibliographical references (p. 127-128).;

506 a| Available only to authorized users.;

538 a| Mode of access: World Wide Web;

650 0 a| Service industriesx| Quality control.=| ^A1018810;

650 0 a| Consumer satisfactionx| Statistical methods.=| ^A3793;

650 0 a| Six sigma (Quality control standard)=| ^A568551;

655 0 a| Electronic books.=| ^A491897;

700 1 a| Hunter, Ian,d| 1963-?| UNAUTHORIZED;

700 1 a| Radford, Jo.?| UNAUTHORIZED;

830 0 a| Gower HR transformation series.?| UNAUTHORIZED;

856 40 z| Full text available from Ebook Central - Academic Completeu| https://ebookcentral.proquest.com/lib/eastcarolina/detail.action?docID=533023;

947 a| (OCoLC)ocn426799277;

949 a| CLICK ON WEB ADDRESSw| ASISh| JOYNER188;

949 a| CLICK ON WEB ADDRESSw| ASISh| HSL77;

949 a| CLICK ON WEB ADDRESSw| ASISh| JMUSIC60;

596 a| 1 3 4;

998 a| 4662180;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4662180-1001l| JNETm| JOYNERr| Ys| Yt| JNESSBKu| 3/8/2017x| EBOOKz| JERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4662180-2001l| HSLELECm| HSLr| Ys| Yt| HEBKu| 3/8/2017x| EBOOKz| HERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4662180-3001l| MNETm| JMUSICr| Ys| Yt| MNESSBKu| 3/8/2017x| EBOOKz| JERESOURCE;

Six Sigma in HR transformation achieving excellence in service delivery / Mircea Albeany and Ian Hunter with Jo Radford.

Author/creator	Albeanu, Mircea
Other author	Hunter, Ian, 1963-
Other author	Radford, Jo.
Format	Electronic
Publication Info	Farnham : Gower,
Description	ix, 128 p. : ill. ; 22 cm.
Supplemental Content	Full text available from Ebook Central - Academic Complete
Subjects	Service industries--Quality control. Consumer satisfaction--Statistical methods. Six sigma (Quality control standard)

Series	Gower HR transformation series Gower HR transformation series. UNAUTHORIZED
Bibliography note	Includes bibliographical references (p. 127-128).
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
LCCN	2010927580
ISBN	9780566091643 (pbk.)
ISBN	056609164X (pbk.)
ISBN	0566091658 (ebk.)
ISBN	9780566091650 (ebk.)

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Six Sigma in HR transformation achieving excellence in service delivery / Mircea Albeany and Ian Hunter with Jo Radford.

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