Service Recovery and Service Continuity
| Author/creator | Baron, Steve Author |
| Other author | Harris, Kim Author |
| Other author | Elliott, Dominic Author |
| Format | Electronic |
| Publication Info | Bingley : Emerald Group Publishing Limited Boulder : NetLibrary, Incorporated [Distributor] |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| ISBN | 9781845445874 |
| ISBN | 1845445872 (E-Book) Active Record |
| Stock number | 01326671 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |