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LEADER 01329cam 2200361 a 4500

001 ocm26160750;

003 OCoLC;

005 20141212100244.0;

008 920616s1993 ctua b 001 0 eng ;

010 a| 92001749;

020 a| 0899307973 (alk. paper);

035 a| (Sirsi) o26160750;

035 a| (OCoLC)26160750;

040 a| DLCc| DLCd| EREd| UtOrBLW;

043 a| n-us---;

049 a| EREE;

050 00 a| HD70.U5b| A8 1993;

082 00 a| 6582| 20;

100 1 a| Arogyaswamy, Bernard.=| ^A316266;

245 10 a| Value-directed management :b| organizations, customers, and quality /c| Bernard Arogyaswamy and Ron P. Simmons.;

260 a| Westport, Conn. :b| Quorum Books,c| 1993.;

300 a| xviii, 230 pages :b| illustrations ;c| 25 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references and index.;

650 0 a| Managementz| United States.=| ^A83997;

650 0 a| Quality of productsz| United Statesx| Management.=| ^A252513;

650 0 a| Customer servicesz| United Statesx| Management.=| ^A364288;

700 1 a| Simmons, Ron P.,d| 1957-=| ^A912284;

596 a| 1;

998 a| 470638;

999 a| HD70.U5 A8 1993w| LCc| 1i| 30372007178624d| 5/6/2009e| 10/6/2000f| 1/23/2009g| 1l| JGESm| JOYNERn| 1r| Ys| Yt| JGESBKu| 8/16/1993x| BOOKz| JSTACKSo| .STAFF. 0;

Value-directed management : organizations, customers, and quality / Bernard Arogyaswamy and Ron P. Simmons.

Author/creator	Arogyaswamy, Bernard
Other author	Simmons, Ron P., 1957-
Format	Book
Publication Info	Westport, Conn. : Quorum Books, 1993.
Description	xviii, 230 pages : illustrations ; 25 cm
Subjects	Management--United States. Quality of products--United States. --Management. Customer services--United States. --Management.

Bibliography note	Includes bibliographical references and index.
LCCN	92001749
ISBN	0899307973 (alk. paper)

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HD70.U5 A8 1993	✔ Available	Place Hold

Value-directed management : organizations, customers, and quality / Bernard Arogyaswamy and Ron P. Simmons.

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