Telephone Tactics

Author/creator Roberts-Phelps, Graham Author
Other author EBSCO Publishing (Firm)
Format Electronic
Publication InfoLondon : Thorogood Herndon : Stylus Publishing, LLC [Distributor]
Description209 p. ill 09.000 x 06.500 in.
Supplemental ContentFull text available from Business Source Complete
Subjects

Summary Annotation In recent years, the telephone has become a progressively more important tool for business, particularly in the fields of customer service, selling, prospecting and credit control. This book contains everything you will ever need to know about using the telephone in business.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
ISBN9781854181770
ISBN1854181777 (Trade Paper) Active Record
Standard identifier# 9781854181770
Stock number00996057

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available