Implementing virtual reference services a LITA guide / Edited by Beth C. Thomsett-Scott.

Other author Thomsett-Scott, Beth C.
Other author Library and Information Technology Association (U.S.)
Format Electronic
Publication InfoChicago : ALA TECHSOURCE, an imprint of the American Library Association, 2013.
Descriptionxi, 152 pages : illustrations ; 23 cm.
Supplemental ContentFull text available from Ebook Central - Academic Complete
Supplemental ContentFull text available from Ebook Central - Public Library Complete
Subjects
Electronic reference services (Libraries)
Electronic reference services (Libraries)--United States. --Case studies.

SeriesLITA guide ; [26]
Contents Virtual reference services : Considerations and technologies / Beth Thomsett-Scott -- Using twitter for virtual reference services / Ellen Hampton Filgo -- Using Google Voice and Chat for reference at the Kelvin Smith Library / Brian C. Gray -- Virtual reference at UNLV Libraries : From infancy to popular student service / Sidney Lowe and Darcy Del Bosque -- Instant messaging for virtual reference / Beth Thomsett-Scott -- Embedded librarians using Web 2.0 services for reference / Ellen Hampton Filgo -- My info quest : A national text reference message service / Lori Bell, Lili Luo, and Tom Peters -- AskColorado : A collaborative virtual reference service / Kris Johnston.
Bibliography noteIncludes bibliographical references (pages 137-142) and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2012042317
ISBN9781555708993 (paper)
ISBN1555708994 (paperback)