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020 a| 9780801450471 (cloth : alk. paper);

020 a| 9780801477997 (pbk.);

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100 1 a| Doellgast, Virginia Lee,d| 1976-?| UNAUTHORIZED;

245 10 a| Disintegrating democracy at workh| [electronic resource] :b| labor unions and the future of good jobs in the service economy /c| Virginia Doellgast.;

260 a| Ithaca :b| ILR Press,;

300 a| xviii, 248 p. :b| ill. ;c| 24 cm.;

504 a| Includes bibliographical references (p. [229]-239) and index.;

506 a| Available only to authorized users.;

538 a| Mode of access: World Wide Web;

650 0 a| Call centersz| United States.=| ^A816681;

650 0 a| Call centersz| Germany.=| ^A816681;

650 0 a| Service industries workersx| Labor unionsz| United States.=| ^A113095;

650 0 a| Service industries workersx| Labor unionsz| Germany.=| ^A113095;

650 0 a| Industrial managementx| Employee participationz| United States.=| ^A493109;

650 0 a| Industrial managementx| Employee participationz| Germany.=| ^A158423;

655 0 a| Electronic books.=| ^A491897;

856 40 z| Full text available from Ebook Central - Academic Completeu| https://ebookcentral.proquest.com/lib/eastcarolina/detail.action?docID=3138299;

947 a| (OCoLC)ocn743214698;

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999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4960113-1001l| JNETm| JOYNERr| Ys| Yt| JNESSBKu| 12/1/2018x| EBOOKz| JERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4960113-2001l| HSLELECm| HSLr| Ys| Yt| HEBKu| 12/1/2018x| EBOOKz| HERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 4960113-3001l| MNETm| JMUSICr| Ys| Yt| MNESSBKu| 12/1/2018x| EBOOKz| JERESOURCE;

Disintegrating democracy at work labor unions and the future of good jobs in the service economy / Virginia Doellgast.

Author/creator	Doellgast, Virginia Lee, 1976-
Format	Electronic
Publication Info	Ithaca : ILR Press,
Description	xviii, 248 p. : ill. ; 24 cm.
Supplemental Content	Full text available from Ebook Central - Academic Complete
Subjects	Call centers--United States. Call centers--Germany. Telecommunication--Employees. --Labor unions. --United States. Telecommunication--Employees. --Labor unions. --Germany. Service industries workers--Labor unions. --United States. Service industries workers--Labor unions. --Germany. Industrial management--Employee participation. --United States. Industrial management--Employee participation. --Germany.

Contents	Introduction -- Changes in market and collective bargaining -- Using power in the workplace -- Losing power in the networked firm -- Broadening the comparison -- Conclusions.
Bibliography note	Includes bibliographical references (p. [229]-239) and index.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
LCCN	2011031367
ISBN	9780801450471 (cloth : alk. paper)
ISBN	9780801477997 (pbk.)

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Library	Location	Call Number	Status	Item Actions
	Electronic Resources	Access Content Online	✔ Available

Disintegrating democracy at work labor unions and the future of good jobs in the service economy / Virginia Doellgast.

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