Quis 9 Symposium Service Excellence In Management
| Author/creator | Gustafsson, Anders Author |
| Format | Electronic |
| Publication Info | Bingley : Emerald Group Publishing Limited |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Summary | Annotation This e-book includes selected best papers presented at QUIS 9 (Quality in Services) held at Karlstad university, Sweden in June (15-18) 2004. The symposium was co-hosted by the Center for Service Leadership at Arizona State University, USA, The Warwick Business School at University of Warwick, UK and the Service Research Center at Karlstad University, Sweden. The participants were both academic and practitioners. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| ISBN | 9781845442668 |
| ISBN | 1845442660 (E-Book) Active Record |
| Standard identifier# | 9781845442668 |
| Stock number | 01326671 |