New horizons in patient safety. evidence-based core competencies with case studies from nursing practice / Annegret F. Hannawa, Anne L. Wendt, Lisa J. Day.

Author/creator Hannawa, Annegret F., 1979-
Other author Wendt, Anne L.
Other author Day, Lisa J.
Format Electronic
Publication InfoBerlin ; Boston : Walter De Gruyter GmbH, [2018]
Descriptionxxi, 250 pages : illustrations (some color) ; 25 cm
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

Variant title Safe communication
Contents Healthcare quality and patient safety : a global perspective / Lori Paine, Cheryl Dennison Himmelfarb -- Myths and truths of human communication / Annegret F. Hannawa -- Communication topics in healthcare quality and patient safety / Annegret F. Hannawa -- Interpersonal communication : challenges, processes, and issues / Annegret F. Hannawa -- The Hannawa SACCIA typology : five core competencies that constitute : a safe communication / Annegret F. Hannawa -- Lessons from communication science / Annegret F. Hannawa.
Abstract "This case studies book is an indispensable resource for educators, students, and practitioners of nursing. It is innovative in its application of lessons from the communication sciences to common challenges in the delivery of safe patient care. The authors apply basic tenets of human communication to the context of nursing to provide a foundation for practices that can advance the safety and quality of care. The cases, which describe "close calls" and adverse events, are organized along the continuum of healthcare delivery, providing quick access to solutions in commonly encountered care situations. Each case is accompanied by a discussion of how skillful communication can be key to preventing and recovering from errors and adverse events. Thought-provoking discussion questions and references for further reading make this book a valuable reference for nursing educators, students, and practitioners across the world"-- Provided by publisher.
General note"ISCOME, a global center for the advancement of communication science in healthcare."
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2017053579
ISBN9783110453041 (hardback : alk. paper)
ISBN3110453045 (hardback : alk. paper)

Availability

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Electronic Resources Access Content Online ✔ Available