/LC.GIF&client=easterncarolinaedu)
Patient safety : investigating and reporting serious clinical incidents / Russell Kelsey.
| Author/creator | Kelsey, Russell author. |
| Format | Electronic |
| Publication | Boca Raton : CRC Press, [2017] |
| Copyright Date | ©2017 |
| Description | 1 online resource (225 pages) : color illustrations |
| Supplemental Content | Click to View |
| Subjects |
| Contents | Introduction : why do we still miss appendicitis? -- RCA : background and context -- How do we recognise serious clinical incidents? -- Recognising serious incidents using the SIRT : case studies -- A culture of complaint : openness, candour, and blame -- Root cause analysis : what happened? : the evidence -- Root cause analysis : what happened? : care and service delivery problems -- Root cause analysis : understanding why -- Understanding why : system factors -- Human factors part 1 : the key to enhanced learning -- Human factors part 2 : situational awareness and high pressure environments -- Root cause -- Learning and recommendations -- Solutions design and changing cultures -- Writing reports. |
| Local note | Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. |
| General note | Includes index. |
| Source of description | Description based on print version record. |
| Issued in other form | Print version: Kelsey, Russell. Patient safety : investigating and reporting serious clinical incidents. Boca Raton : CRC Press, [2017] 9781498781169 |
| Genre/form | Electronic books. |
| ISBN | 9781498781176 (e-book) |