Becoming a trustworthy leader psychology and practice / Aneil K. Mishra and Karen E. Mishra.
| Author/creator | Mishra, Aneil |
| Other author | Mishra, Karen E. |
| Format | Electronic |
| Publication Info | New York : Routledge, 2013. |
| Description | 1 online resource. |
| Supplemental Content | Click here to view |
| Subjects |
| Series | Leadership : research and practice series Leadership: research and practice series. ^A1192251 |
| Contents | Machine generated contents note: ch. 1 Trust Is Needed Now More Than Ever -- Trust Is Gone, but It's Been Gone for Decades -- Why Has Trust Declined? -- Overview of Our Book -- Defining Trust and Its Vital Importance -- ROCC of Trust -- Trust as a Basis for Effective Leadership -- Are Leaders Born or Made? -- Accelerating Change by Developing Your Own Trust Network -- Creating a Culture of Trust -- Rebuilding Trust -- Trust Leads to an Enlarged Sense of Purpose -- Beginning the Journey -- ch. 2 What Trust Is and Why It Matters -- Defining the ROCC of Trust -- Reliability -- Openness -- Competence -- Compassion -- ROCC of Trust -- Bottom-Line Benefits of Trust -- Trust Tips -- ch. 3 Leaders Are Born and Made -- Mastering the Three Levels of Change: Personal, Interpersonal, and Systemic -- Leading Through Courage, Humility, and Authenticity -- Leading Through Courage -- Leading Through Humility -- Leading Through Authenticity -- Building Trust According to Your Own Strengths -- Trust Tips -- ch. 4 Developing Your Own Trust Network -- Your Trust Network and How It Helps You Lead Others -- Examples of Our Own Trust Networks -- Doing Well by Doing Good at Princeton -- You Never Know When You're Going to Get Really Sick -- Making Important Decisions and Reinventing Yourself -- Launching Your Own Trust Network -- Is Your Trust Network Actually Working? -- Trust Tips -- ch. 5 Building Trust Within Teams -- What Is a Team? -- Why Are Teams So Important? -- Building the ROCC of Trust Begins With the Team Leader -- Team Leader As Coach -- Making Team Members Accountable to the Organization and to One Another -- Building the ROCC of Trust Within Teams -- Learning How to Listen -- Creating Opportunities to Build Trust -- Trust Tips -- ch. 6 Making Change Last by Creating a Culture of Trust -- Defining Organizational Trust -- Positive Organizational Scholarship, Leadership, and Trust -- Building Organizational Trust Through Open Communication -- Leaders As Linking Pins -- Building Organizational Trust Through Systems, Processes, and Practices -- Bob Lintz: Turning Around the Parma, Ohio, General Motors Plant -- Trust Tips -- ch. 7 Trust and Innovation -- Innovation As a Leadership Imperative -- Mutual Trust Between Leaders and Followers Is Essential for Innovation -- How Leaders Foster Innovative Cultures Through the ROCC of Trust -- Innovation and Trust at the Personal Level of Change -- Innovation and Trust at the Interpersonal Level of Change -- Innovation and Trust at the Systemic Level of Change -- Make Work a Game That All the Players Can Win -- Talk Like Ted -- Reinvigorating Your Innovative Culture Through Ongoing Reevaluation -- Trust Tips -- ch. 8 Trust Across Borders -- Virtual Teams and Trust -- Trust Across Organizations -- Trust Across National Borders -- Trust Tips -- ch. 9 Trust and Healthcare -- Why Focus on Healthcare Leadership? -- Changing Nature of Physician -- Patient Relationships and Implications for Trust -- Challenges to Building Trust in Healthcare Contexts -- Benefits of Trust in Healthcare Providers -- Building Trust in Healthcare at the Personal Level of Change -- Building Trust in Healthcare at the Interpersonal Level of Change -- Building Trust in Healthcare at the Systemic Level of Change -- Trust Tips -- ch. 10 Rebuilding Trust -- Trust Takes Time to Build, and Rebuilding Trust Takes Longer -- Rebuilding Trust at the Personal and Interpersonal Levels of Change -- Challenge Leaders Face When Rebuilding Trust -- Bridging the Interpersonal and Systemic Levels of Change: Rebuilding Trust in Teams -- Rebuilding Trust at the Systemic Level: Organizational Downsizing and Responding to Crisis -- Trust Tips -- ch. 11 Making Trust Last by Enlarging Your Purpose -- Create a Cause Larger Than Life -- Contribute Because You Care -- Remember Your Roots -- Step Back and Then Walk Away -- It's Really a Story About Us -- What Will You Do Next? -- Trust Tips -- Appendices -- Appendix A Leader and Scholar Biographies -- Appendix B Validated Trust Scale -- Appendix C Trust Contract Example. |
| Bibliography note | Includes bibliographical references and indexes. |
| Source of description | Print version record. |
| Issued in other form | Print version: 9780415882811 |
| Genre/form | Electronic books. |
| ISBN | 9780415882811 (hbk.) |
| ISBN | 0415882818 (hbk.) |
| ISBN | 9780415882828 (pbk.) |
| ISBN | 0415882826 (pbk.) |
| ISBN | 9781283919708 (MyiLibrary) |
| ISBN | 1283919702 (MyiLibrary) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |